Region, COVID-19

Chronic patients and older people from eight cantons of Guanacaste can order their medications deliver at home

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Translator: Marcela Aguilar Arguedas

Older people and chronic patients of the following 10 health centers in the province can ask to have their medications delivered home:

  1. Liberian Hospital
  2. Centro de Atención Integral en Salud (CAIS) of Cañas 
  3. Santa Cruz Health Area
  4. Bagaces Health Area
  5. Tilarán Health Area
  6. La Cruz Health Area
  7. Nandayure Health Area
  8. Nicoya Health Area
  9. Ebáis San Joaquín (Nicoya)
  10. Ebáis San Antonio (Nicoya)

To request it, you must call 905-MISALUD (905-6472583), option 4. The line is enabled from Monday to Saturday from 7 a.m. m. at 8 p. m.

Please note the following:

  • You should call, at least, two days before the date of withdrawal of your medications. for example, if your withdrawal date is April 9, you must call on or before April 7, as pharmacy services need to coordinate the delivery. 
  • The Psychotropic drugs, narcotic drugs or those that require a cold chain (temperature control) cannot be sent, with the exception of insulins.
  • The patient or family member making the call must have the following information:
    • Patient’s full name and ID number.
    • Name of the health area or clinic where the patient usually picks up the medications.
    • Medicine withdrawal date, visible on the withdrawal receipt.

The director of the Nicoya Hospital, Anner Angulo, explained to La Voz de Guanacaste that the CCSS and Correos de Costa Rica are negotiating to include the Nicoya Hospital, the Ebais of San Martín and of Nambí in the home delivery service.

Angulo added that at this time the hospital asks relatives of older people or chronic patient to withdraw the medications, so as not to expose vulnerable populations to the coronavirus emergency. “We are giving some patients medications for two months and prescriptions for six months,” he said.

Throughout the country, the CCSS is distributing medicines from 83 health centers with the support of institutions such as Correos de Costa Rica and the companies: Budget Car Rental, Toyota Rent Car and Enterprise Rent a Car.